Account information
Users must provide accurate account and contact details, keep credentials private, and avoid impersonation.
Legal
Terms of Use
Rules for riders, drivers, conductors, owners, Saccos, job posters, and community contributors using Maijurny.
User responsibilities
Users must use Maijurny lawfully, respect other users and transport workers, and avoid fraudulent bookings, documents, payments, reports, or uploads.
Booking data
Trip, booking, route, pickup, dropoff, and payment details must reflect the information shown in the app at the time of use.
Uploaded documents and images
Drivers, conductors, owners, and community contributors must upload documents and images they are allowed to share.
Admin review
Maijurny may approve, reject, remove, or request changes to jobs, documents, vehicle images, reports, and community content.
Payment and receipt records
Payment and receipt records may be used for trip confirmation, support, refunds, disputes, and audit needs.
Platform limitations
Maijurny helps organize transport workflows, but transport providers remain responsible for vehicles, staff, routes, operations, and legal compliance.
Contact
Support requests can be sent through the website contact page or support email.